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Frequently Asked Questions
AI has made creating convincing content easier than ever. A quote can look like a customer quote. A testimonial can sound authentic. A customer story can be generated in seconds.
The challenge for buyers is increasingly simple: Did a real customer actually say it?
Validated by PeerSpot helps answer that question. Instead of asking buyers to trust a piece of content because a vendor published it, the trustmark provides an independent signal that the underlying customer evidence has been validated by PeerSpot.
Verified typically means that a specific fact has been confirmed, such as a person's identity, email address, company or product usage.
Validated by PeerSpot goes further. It means PeerSpot has applied its validation process to the customer evidence and the source behind it, so the evidence is eligible to carry the PeerSpot trustmark.
Verified = we confirmed something about the person or experience.
Validated by PeerSpot = this customer evidence has met PeerSpot's standard for authentic customer evidence.
PeerSpot may use verification as part of its validation process. The Validated by PeerSpot trustmark is the signal buyers see that the evidence has met that broader standard.
Validated by PeerSpot is a trustmark that identifies B2B customer evidence whose source and authenticity have been independently validated by PeerSpot.
PeerSpot validates the source behind customer evidence, including the contributor’s professional identity and relevant experience with the technology they discuss.
No. Validated by PeerSpot validates the authenticity and provenance of customer evidence. It is not an endorsement or recommendation of the vendor or product.
A customer testimonial is generally selected and published by the vendor. PeerSpot-validated customer evidence includes an independent validation layer confirming the source behind the customer experience.
Eligible PeerSpot customer evidence licensed for vendor use may carry the Validated by PeerSpot trustmark in accordance with PeerSpot’s licensing and usage guidelines.
Eligible validated customer evidence can appear across vendor websites, social media, sales materials, reports, videos, events, cloud marketplace content and other approved uses.
