Solutions for Customer Advocacy

Build a Review Program That Actually Scales

You need more reviews, deeper reviews, and a way to turn customer voice into real influence — without burning out your team or your customers. PeerSpot makes it happen.

Build Your Review Program

Explore How It Works

"We were able to get 80 customer interviews and case studies within eight short weeks. The very clear, repeatable interview process assisted customers in organizing their thoughts and articulating clearly about their experience with our solution."

Rick Bosworth

Head of Product Marketing · Tech Vendor

Verified PeerSpot Review →

Why Most Review Programs Stall

Does this sound familiar?

Low completion rates

Shallow, unhelpful feedback

Incentive compliance headaches

Hard to scale

Inconsistent quality

Volume without depth doesn't build credibility.

Detailed reviews build lasting credibility.

Multiple Ways to Capture Great Reviews

Different customers, different moments. PeerSpot gives you the right capture method for every context.

AI-Assisted

PeerAnalyst

AI-guided review submission that helps customers articulate their experience clearly in 8 different languages by covering deployment, strengths, tradeoffs, comparisons, and outcomes.

Results:

Higher completion rates
Deeper, more useful reviews
8 dif ferent language
Less effort for your team

Managed Service

White Glove Interviews

Our analysts interview your customers and turn conversations
into structured, verified reviews. Subscription-based, zero lift from
your team.

Includes:

Dedicated analyst-led interviews
Customer outreach & scheduling
Structured write-up & verification
Ongoing subscription programs

Event-Based

Event Interviews & Programs

Conferences are where engaged customers gather. PeerSpot
captures reviews on-site through live interviews and event-based
programs that drive high participation.

Capabilities:

On-site practitioner interviews
Event-based review programs
Conference review acceleration
New logo capture

Video

PeerVideos

Capture new-logo reviews at events or virtually. PeerVideos let practitioners share expertise on camera for video testimonials you can deploy across channels.

Includes:

Professionally managed on-site or virtual
Video-based practitioner testimonials
Multi-format content capture
Cross-channel deployment assets

Capture the Insight That Matters Most

Every business has unique questions that standard reviews do not answer. PeerSpot's Custom Questions capability allows you to collect targeted feedback directly from customers and uncover the insights most relevant to your product, market, and strategy.
Whether you're validating a new feature, testing messaging, understanding competitive dynamics, or gathering customer success stories, Custom Questions help you collect the answers you need at scale.

Identify Future References While the Experience Is Fresh

At the conclusion of every PeerSpot interview, customers can choose to become a reference for your organization.Because the request comes immediately after they have reflected on their experience and the value they receive from your solution, participation rates are often higher than traditional reference recruitment efforts.
PeerSpot helps you build a growing pool of willing customer advocates without requiring additional outreach campaigns.

Reviews Are Just the Start

Once captured, customer expertise can power marketing campaigns, sales enablement, marketplace listings, executive content, and more. peerspot.ai accelerates the whole process.

Customer Insight

Structured Review

Activated via peerspot.ai

Revenue Influence

Review programs become infrastructure — not one-time projects.

Turn advocacy into a measurable growth driver

Activate more customers as credible advocates, not one-off reviewers

Build a centralized library of customer proof your team can actually use

Deliver consistent voice of customer across every product and campaign

Turn raw feedback into campaign-ready content in days, not weeks

Equip sales with trusted, customer-backed proof that moves deals forward

Advocacy becomes a pipeline and revenue lever, not a side program.

View customer stories →

Customer Stories

What Advocacy Teams Say

"What really sets PeerSpot apart is authenticity. Every review comes from a real conversation with a real customer — and that kind of trust is rare."

Colleen Reidy

Customer Advocacy Executive, SentinelOne

"From generating 20 authentic customer reviews in just one day to building real relationships through face-to-face interviews, PeerSpot delivers results that feel effortless — but powerful."

Ben Goodman

Brand Marketing Partnerships Manager, ThreatLocker

"PeerSpot manages the process from end to end, from identifying the customers to interviewing the customers and to writing up those reviews. It's a simple and straightforward process."

Jonathan Maresky

Product Marketing Manager, Cloud Security, Check Point

"What differentiates PeerSpot is the rigor behind their reviews and the fact that they're named, verified customers from real companies. That's what gives us the credibility and content we need to tell powerful customer stories."

Debra Soto

Senior Marketing Manager, HPE